Some Experience Need
You have experience from Customer Service and want to develop your role.
80 h for the complete Certification in Customer Service.
10h for each Course such as First Impression, Building Rapport etc.
Games & Work Material
Each course section has games which are part of the Assessment together with work material uploaded to your coach. Final Assessment is done when presenting for your Coach.
Pioneer Pulse Learning
Certification in Customer Service Self Management (for the 80h course)
Certification in e.g. Service Attitude (10h course)
Internet access and email
We implement Chart’s four-stage methodology to accurately pinpoint your needs, then make recommendations in areas of high-potential rewards and ROI.